Customer Service Representative (Casual)

Avis Budget Group, Inc

Mackay, Australia

Job posting number: #7240120 (Ref:R0164302)

Posted: April 26, 2024

Job Description

Our amazing team are needing assistance in serving our valued customers at Mackay Airport

  • Casual position available (3-4 days per week)  

  • Entry level role with training provided  

  • Free Staff Parking & uniforms provided

  • Supportive, friendly, and caring culture  

About the Role    

As what we call a Rental Sales Agent, you will be the face of our business! In this position you will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer enquiries.   

Key Responsibilities will include:  

  • Establishing customer car rental needs by actively listening  

  • Review in detail Avis Budget Group's various add-ons and services as to determine what may best suit the customer.   

  • Communicate rental procedures and guidelines effectively.  

  • Complete rental bookings in a timely, efficient and accurate manner  

  • Answering customer questions and inquiries   

What we’re looking for   

Our amazing team are needing assistance in serving our valued customers at Mackay Airport

Our amazing team are needing assistance in serving our valued customers at Mackay Airport

Mackay Airport
  • Casual position available (3-4 days per week)  

  • Entry level role with training provided  

  • Free Staff Parking & uniforms provided

  • Supportive, friendly, and caring culture  

  • Casual position available (3-4 days per week)  

  • Entry level role with training provided  

  • Free Staff Parking & uniforms provided

  • Supportive, friendly, and caring culture  

  • Casual position available (3-4 days per week)  

  • Casual position available (3-4 days per week)  

    Casual position available (3-4 days per week)  
  • Entry level role with training provided  

  • Entry level role with training provided  

    Entry level role with training provided  
  • Free Staff Parking & uniforms provided

  • Free Staff Parking & uniforms provided

    Free Staff Parking & uniforms provided
  • Supportive, friendly, and caring culture  

  • Supportive, friendly, and caring culture  

    Supportive, friendly, and caring culture  

    About the Role    

    About the Role    

    About the Role    

    As what we call a Rental Sales Agent, you will be the face of our business! In this position you will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer enquiries.   

    As what we call a Rental Sales Agent, you will be the face of our business! In this position you will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer enquiries.   

    Key Responsibilities will include:  

    Key Responsibilities will include:  

    Key Responsibilities will include:  
    • Establishing customer car rental needs by actively listening  

    • Review in detail Avis Budget Group's various add-ons and services as to determine what may best suit the customer.   

    • Communicate rental procedures and guidelines effectively.  

    • Complete rental bookings in a timely, efficient and accurate manner  

    • Answering customer questions and inquiries   

    • Establishing customer car rental needs by actively listening  

    • Review in detail Avis Budget Group's various add-ons and services as to determine what may best suit the customer.   

    • Communicate rental procedures and guidelines effectively.  

    • Complete rental bookings in a timely, efficient and accurate manner  

    • Answering customer questions and inquiries   

  • Establishing customer car rental needs by actively listening  

  • Establishing customer car rental needs by actively listening  

  • Review in detail Avis Budget Group's various add-ons and services as to determine what may best suit the customer.   

  • Review in detail Avis Budget Group's various add-ons and services as to determine what may best suit the customer.   

  • Communicate rental procedures and guidelines effectively.  

  • Communicate rental procedures and guidelines effectively.  

  • Complete rental bookings in a timely, efficient and accurate manner  

  • Complete rental bookings in a timely, efficient and accurate manner  

  • Answering customer questions and inquiries   

  • Answering customer questions and inquiries   

    What we’re looking for   

    What we’re looking for   

    What we’re looking for   
    • Applicants must have a full and valid driver’s license .  

    • This is a casual position that requires a minimum availability of 3-4 days per week where you will be scheduled to work during our operating hours being Monday to Friday 07:30am - 09:00pm, Saturday 07:30am - 08:00pm & Sunday, 08:00am to 10:00pm.  

    • Ability to work in a fast-paced environment while delivery exceptional customer service.  

    • Previous experience within retail, hospitality, customer service, sales or similar roles  

    • Ability to follow procedures and adhere to company guidelines and standards   

    • Comfortable learning and using various computer systems to accurately input rental information.  

    Benefits and Perks   

    • $31.09 including casual loadings + commission incentives + overtime/penalty rates.    

    • Wellbeing programme incl. life insurance + discounted health insurance + superannuation options  

    • Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more  

    • Employee discounts on car rental across Avis Budget Group  

    • Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing  

    • Full training provided to help you achieve your goals & reach your potential  

    Don't delay we want to hear from you today! Put your application forward to be considered for this position. 

    About Avis Budget Group   

    We don't just rent cars. We're changing the way people move. Across our world-famous brands -  Avis, Budget, Zipcar, and Apex  - we're leading the way for the global mobility industry.  

    • Applicants must have a full and valid driver’s license .  

    • This is a casual position that requires a minimum availability of 3-4 days per week where you will be scheduled to work during our operating hours being Monday to Friday 07:30am - 09:00pm, Saturday 07:30am - 08:00pm & Sunday, 08:00am to 10:00pm.  

    • Ability to work in a fast-paced environment while delivery exceptional customer service.  

    • Previous experience within retail, hospitality, customer service, sales or similar roles  

    • Ability to follow procedures and adhere to company guidelines and standards   

    • Comfortable learning and using various computer systems to accurately input rental information.  

    • Applicants must have a full and valid driver’s license .  

    • This is a casual position that requires a minimum availability of 3-4 days per week where you will be scheduled to work during our operating hours being Monday to Friday 07:30am - 09:00pm, Saturday 07:30am - 08:00pm & Sunday, 08:00am to 10:00pm.  

    • Ability to work in a fast-paced environment while delivery exceptional customer service.  

    • Previous experience within retail, hospitality, customer service, sales or similar roles  

    • Ability to follow procedures and adhere to company guidelines and standards   

    • Comfortable learning and using various computer systems to accurately input rental information.  

  • Applicants must have a full and valid driver’s license .  

  • Applicants must have a full and valid driver’s license .  

    full and valid driver’s license .  
  • This is a casual position that requires a minimum availability of 3-4 days per week where you will be scheduled to work during our operating hours being Monday to Friday 07:30am - 09:00pm, Saturday 07:30am - 08:00pm & Sunday, 08:00am to 10:00pm.  

  • This is a casual position that requires a minimum availability of 3-4 days per week where you will be scheduled to work during our operating hours being Monday to Friday 07:30am - 09:00pm, Saturday 07:30am - 08:00pm & Sunday, 08:00am to 10:00pm.  

    This is a casual position that requires a minimum availability of 3-4 days per week where you will be scheduled to work during our operating hours being Monday to Friday 07:30am - 09:00pm, Saturday 07:30am - 08:00pm & Sunday, 08:00am to 10:00pm.  
  • Ability to work in a fast-paced environment while delivery exceptional customer service.  

  • Ability to work in a fast-paced environment while delivery exceptional customer service.  

  • Previous experience within retail, hospitality, customer service, sales or similar roles  

  • Previous experience within retail, hospitality, customer service, sales or similar roles  

  • Ability to follow procedures and adhere to company guidelines and standards   

  • Ability to follow procedures and adhere to company guidelines and standards   

  • Comfortable learning and using various computer systems to accurately input rental information.  

  • Comfortable learning and using various computer systems to accurately input rental information.  

    Benefits and Perks   

    Benefits and Perks   

    Benefits and Perks   
    • $31.09 including casual loadings + commission incentives + overtime/penalty rates.    

    • Wellbeing programme incl. life insurance + discounted health insurance + superannuation options  

    • Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more  

    • Employee discounts on car rental across Avis Budget Group  

    • Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing  

    • Full training provided to help you achieve your goals & reach your potential  

    • $31.09 including casual loadings + commission incentives + overtime/penalty rates.    

    • Wellbeing programme incl. life insurance + discounted health insurance + superannuation options  

    • Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more  

    • Employee discounts on car rental across Avis Budget Group  

    • Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing  

    • Full training provided to help you achieve your goals & reach your potential  

  • $31.09 including casual loadings + commission incentives + overtime/penalty rates.    

  • $31.09 including casual loadings + commission incentives + overtime/penalty rates.    

    $31.09 including casual loadings + commission incentives + overtime/penalty rates.    
  • Wellbeing programme incl. life insurance + discounted health insurance + superannuation options  

  • Wellbeing programme incl. life insurance + discounted health insurance + superannuation options  

    Wellbeing programme incl. life insurance + discounted health insurance + superannuation options  
  • Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more  

  • Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more  

    Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more  
  • Employee discounts on car rental across Avis Budget Group  

  • Employee discounts on car rental across Avis Budget Group  

    car rental across Avis Budget Group  
  • Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing  

  • Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing  

    (EAP) provided by Converge – 24/7 support for your mental health and wellbeing  
  • Full training provided to help you achieve your goals & reach your potential  

  • Full training provided to help you achieve your goals & reach your potential  

    Full training provided to help you achieve your goals & reach your potential  

    Don't delay we want to hear from you today! Put your application forward to be considered for this position. 

    Don't delay we want to hear from you today! Put your application forward to be considered for this position. 

    About Avis Budget Group   

    About Avis Budget Group   

    About Avis Budget Group   

    We don't just rent cars. We're changing the way people move. Across our world-famous brands -  Avis, Budget, Zipcar, and Apex  - we're leading the way for the global mobility industry.  

    We don't just rent cars. We're changing the way people move. Across our world-famous brands -  Avis, Budget, Zipcar, and Apex  - we're leading the way for the global mobility industry.  

    Avis, Budget, Zipcar, and Apex  - we're leading the way for the global mobility industry.  

    Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.  

    Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.  

    MackayQueenslandAustralia

    R0164302





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    Job posting number:#7240120 (Ref:R0164302)
    Application Deadline:Open Until Filled
    Employer Location:Avis Budget Group, Inc
    Parsippany,New Jersey
    United States
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