Private Bank Financial Crimes Business Control Manager

Bank of America Corporation

Charlotte, NC

Job posting number: #7254165 (Ref:JR-24022215)

Posted: June 10, 2024

Job Description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

The Financial Crimes Business Control Manager will report to the Private Bank Supervision Executive and will be part of an integrated leadership team focused on managing the Financial Crimes Customer Due Diligence program within the Private Bank.  This includes working with leadership across the Private Bank, GWIM, GFC and BAC to manage critical AML program activities, lead initiatives and partner closely with Private Bank field leadership, client teams, and support partners.

The position requires demonstrated expertise in Financial Crimes compliance including onboarding and maintenance requirements, and training experience. Ability to independently identify, assess and debate risks within the business, formulate action plans to address and mitigate risks and proactively improve policies, procedures, and process flows for the FLU. 


  • Oversight of the Onboarding and Maintenance requirements with focus on enhanced due diligence for higher risk clients:
    • Routine inspection of processes, risk, and controls for existing and new Global Financial Crimes Requirements 
    • Identification, management, and timely resolution of process issues and improvements
    • Oversight of technology solutions and implementation
  • Maintaining robust Customer Due Diligence related processes and oversight routines
  • Oversight of FLU Training development and implementation
  • Collaborate across PB, GWIM, the Bank, and support functions such as Technology and Operations to ensure seamless identification and resolution of breached metrics, non-performing processes, red flags and client issues
  • Lead and provide support for FC related supervision and oversight initiatives for the Private Bank.
  • Update relevant PB policies / procedures to ensure they reflect regulatory requirements and Bank standards
  • Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
  • Performs monitoring and testing of controls, identifying issues and control improvements for remediation
  • Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
  • Manages the performance and productivity of team members that conduct quality inspection reviews
  • Ensures timely execution of QA activities including control execution, case management, and results reporting
  • Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
  • Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting

Key Skills:

  • Subject matter expertise in financial crimes regulations and regulatory landscape. Strong understanding of Bank Secrecy Act/Anti-Money Laundering, Sanctions (i.e. OFAC) regulatory requirements is an advantage.
  • Strong, demonstrated project management capabilities – ability to connect across the line of business and Bank, influence, tell the story and present to senior leadership
  • Ability to successfully communicate to influence management and lead change on both strategic and tactical initiatives
  • Excellent interpersonal skills
  • Fosters an inclusive and integrated approach to leading high performing teams
  • Ability to work independently and prioritize multiple projects/requests
  • Highly organized with strong attention to detail
  • Proven strong communication skills (both written and oral)
  • Proven analytical mindset and quantitative capabilities, with some experience working with large data sets
  • Excellent Excel, Power Point and Microsoft Word proficiency

Desired Skills:

  • BA/BS degree or comparable experience
  • 5+ Years working in anti-money laundering, compliance, audit, risk, or a process/controls focused position
  • 10+ years of financial services industry experience 
  • Certified Anti-Money Laundering Specialist (CAMS) certification preferred.
  • Knowledge of the broader GWIM and BAC organization and ability to influence across lines of business, support and control partners
  • Preferred skills with Visio and creating process maps
  • Ability to establish partnerships across the organization


  • Controls Management
  • Oral Communications
  • Risk Management
  • Stakeholder Management
  • Strategy Planning and Development
  • Continuous Improvement
  • Drives Engagement
  • Influence
  • Strategic Thinking
  • Talent Development
  • Data and Trend Analysis
  • Decision Making
  • Monitoring, Surveillance, and Testing
  • Problem Solving
  • Quality Assurance


1st shift (United States of America)

Hours Per Week: 


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Job posting number:#7254165 (Ref:JR-24022215)
Application Deadline:Open Until Filled
Employer Location:Bank of America Corporation
Charlotte,South Carolina
United States
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