As a Strategic Account Executive on this account, you will work in tandem with the current AE in order to:
Customer Centric Growth: Own customer relationship e2e: accountable for strategic planning, pipe gen & orchestrating Acct team.
Deepen customer centricity: strengthening exec relationships: Expand engagement with CxOs & demonstrate MS business value leveraging Exec Sponsors. Ensure every Strat Acct has a clear, active engagement plan w/ exec sponsors.
Create high-quality acct plans: Document & apply customer strategic priorities to shape pipeline & oppt creation. inc partner engagement & ensure they’re actionable & measurable.
Establish ROB: Lead governance meetings with customer team, inc partners, to ensure alignment & accountability.
Pipeline Precision: Use Internal AI tools & agents: Identify & act on customer needs & oppts, inc inbound partner leads, to qualified pipe.
Maintain pipe robustness: Build accuracy in pipeline & milestone commitments for both consumption revenue targets.
Ensure balanced portfolio coverage: Apply consistent focus across all accts, to drive equitable growth
Operational & Commercial excellence: Drive consumption accountability: Every MACC must be supported by a consumption plan, validated w/ customer & reflected in MSX.
Integrate Unified into customer strategy: Embed Unified Support value prop in customer conversations & planning.
Proactively manage risk: Identify & mitigate business risks for the customer & MS ensuring long-term success.